'Imperial Palace Boutique Hotel' (hereinafter referred to as the 'Hotel') values your personal information and complies with the Act on Promotion of Information and Communications Network Utilization and Information Protection.
I'll let you know if there is.
* This policy is effective from May 2016, 05.
The hotel collects the following personal information for membership registration, consultation, service application, etc.
◎ Collection items: name, phone number, e-mail,
◎ How to collect personal information: website reservation and inquiry
The hotel uses the collected personal information for the following purposes.
◎ Member Management
Identification according to membership service use, personal identification, prevention of illegal use by bad members and unauthorized use, confirmation of membership intent, age confirmation, complaint handling, etc.
◎ Used for marketing and advertising
Development and specialization of new services (products), delivery of advertising information such as events, identification of access frequency, or statistics on member service use
After the purpose of collecting and using personal information is achieved, the hotel destroys the information without delay without exception.
In principle, the hotel destroys the information without delay after the purpose of collection and use of personal information is achieved. The destruction procedure and method are as follows.
◎ Destruction procedure
The information entered by the member for membership registration, etc. is moved to a separate DB after the purpose is achieved (a separate filing box in the case of paper)
In accordance with the internal policy and other relevant laws and regulations (refer to the retention and use period), the information is stored for a certain period and then destroyed.
Personal information transferred to a separate DB will not be used for any other purpose other than being retained unless it is in accordance with the law.
◎ How to destroy
Personal information stored in the form of electronic files is deleted using a technical method that can not reproduce the record.
In principle, the hotel does not provide users' personal information to outside parties. However, exceptions are made in the following cases.
- When users agree in advance
- In accordance with the provisions of laws and regulations, or when there is a request from the investigation agency in accordance with the procedures and methods stipulated in the laws for the purpose of investigation
The hotel does not entrust the customer's information to an external party without the customer's consent. If such a need arises in the future,
We will notify the customer of the consignment work and obtain prior consent if necessary.
Users can inquire or modify their registered personal information at any time, and may request cancellation of membership.
In order to inquire and modify users' personal information, you can use 'Change Personal Information' (or 'Edit Member Information') to cancel subscription (withdraw consent).
You can directly view, correct, or withdraw after going through the identity verification process by mail, phone, or in writing.
Or, if you contact the person in charge of personal information management in writing, by phone or e-mail, we will take action without delay.
If you request correction of errors in personal information, the personal information will not be used or provided until the correction is completed.
The hotel is responsible for the personal information that has been canceled or deleted at the request of the user as specified in the "Period of Retention and Use of Personal Information Collected by the Hotel".
It is processed according to the requirements and cannot be viewed or used for other purposes.
◎ Protection of personal information for children under the age of 14
- In order to comply with the Youth Protection Act for member members who can stay overnight, the company does not apply to children under the age of 14.
If you do not collect personal information and want to collect information about minors under the age of 14 related to other hotel business
The consent of the legal representative is obtained.
◎ Purpose of collection and use of personal information
- Confirmation of identity according to service use
- Securing communication condensation for handling complaints, when booking a room
- Materials for providing the latest information such as new services and personalized services
- Prevention of illegal use of bad members and prevention of unauthorized use
- Provision of other smooth and high-quality services, etc.
◎ Items of personal information to be collected
- Name, phone number, email address and other optional items
◎ Period of retention and use of personal information
- In principle, personal information is destroyed without delay when the purpose for which it was collected or provided is achieved.
- However, in order to prevent the recurrence of illegal use by bad members, the resident number may be retained for 3 months after the contract is terminated.
- In case it is necessary to preserve it according to other laws such as the Act on Consumer Protection in Electronic Commerce
It is preserved for a certain period of time.
The hotel operates 'cookies' that store and find your information from time to time. Cookies operate the hotel's website.
It is a very small text file that the server used sends to your browser and is stored on your computer's hard disk.
◎ Purpose of use, such as cookies
Analyze the access frequency and visit time of members and non-members, identify users' tastes and interests, track their traces, and various events
Providing targeted marketing and personalized service by identifying the degree of participation and number of visits
You have the option to install cookies. Therefore, by setting options in your web browser, you
You can accept cookies, check each time a cookie is saved, or refuse to save all cookies.
◎ How to reject cookie settings
Example: As a way to reject cookie setting, you can accept all cookies by selecting the option of the web browser you are using, or confirm each time you save a cookie.
or refuse to save all cookies.
Example of setting method (for Internet Explorer): Tools at the top of the web browser> Internet Options> Personal Information
However, if you refuse to install cookies, there may be difficulties in providing services.
In order to protect customers' personal information and handle complaints related to personal information, the hotel and the relevant departments and
We have designated a person in charge of personal information management.
Customer Service Department : Room & Marketing Team
Phone number: 02)3702-8000
Person in charge of personal information management Name: Han Geun-oh
Phone number: 02)3702-8071
You are responsible for sending all complaints related to personal information protection that occur while using the hotel's services to the person in charge of personal information management or the department in charge.
You can report it. The hotel will promptly and fully respond to users' reports.
If you need to report or consult on other personal information infringement, please contact the following organizations.
◑ Personal Dispute Mediation Committee (www.1336.or.kr/1336)
◑ Information Protection Mark Certification Committee (www.eprivacy.or.kr/02-580-0533~4)
◑ Supreme Prosecutors' Office Internet Crime Investigation Center (http://icic.sppo.go.kr/02-3480-3600)
◑ National Police Agency Cyber Terror Response Center (www.ctrc.go.kr/02-392-0330)